Cleaning Responsibilities in HMOs: Who is Accountable for Safety?

Cleaning Responsibilities in HMOs: Who is Accountable for Safety?

Jo ·2 April 2025

When it comes to rented accommodation and Houses in Multiple Occupation (HMOs), ensuring a safe and hygienic living environment is essential. But who is responsible for maintaining cleanliness, especially in situations that pose potential health risks?

The Hidden Dangers in HMOs

In shared rental properties, incidents can arise that put tenants at risk. As a specialist cleaning company, we frequently encounter situations that require professional intervention—cases where landlords may not have the expertise, equipment, or legal authorisation to handle the issue safely.

Some of the most serious cleaning challenges we’ve been called to address include:

  • Severe mould growth – a major health hazard linked to respiratory issues.
  • Drug paraphernalia – including uncapped needles that pose infection risks.
  • Hoarding of flammable materials – such as excessive newspapers, clothing, and rubbish, increasing fire risks.
  • Poor sanitation and extreme dirt – leading to pest infestations and hazardous conditions.
  • Urine hoarding – a lesser-known but significant biohazard concern.
  • Unattended deaths – requiring professional biohazard cleanup.
  • Blood spillages from violence or injury – needing specialist cleaning to eliminate risks of infection.

The Landlord’s Legal Responsibility

Under UK law, landlords are responsible for ensuring their properties remain safe and habitable. This includes addressing biohazardous situations that could affect the health and well-being of tenants. In any circumstance where a property becomes contaminated—whether by mould, bodily fluids, drug use, or hoarding—a professional cleaning team should be brought in.

Yet, in an effort to cut costs or save time, some landlords attempt to handle these issues themselves or send in a domestic cleaner without the necessary training. This is not only dangerous but often illegal.

The Risks of DIY Biohazard Cleaning

Even with the correct cleaning products and equipment, handling biohazardous waste requires specialist knowledge and proper disposal methods. Without the correct licences and training, landlords or unqualified cleaners could:

  • Expose themselves to serious health risks – including infections from bloodborne pathogens.
  • Fail to fully remove hazards – putting tenants at continued risk.
  • Illegally dispose of biohazardous waste – which can lead to legal consequences.

Mould, bodily fluids, and hazardous waste must be dealt with correctly to prevent further contamination. Cutting corners in these situations doesn’t just endanger tenants—it can also pose a wider public health risk.

Why Professional Cleaning is Essential

The reality is that proper biohazard cleaning requires trained professionals with the correct certifications and waste disposal licences. Attempting a DIY approach may seem like a cost-saving solution, but the risks far outweigh the savings.

For landlords, property managers, and letting agents, the safest and most responsible course of action is to call in a qualified cleaning team. Investing in professional cleaning isn’t just about compliance—it’s about protecting lives.

Need expert cleaning for your HMO or rental property? Get in touch with our specialist team today.