One of the most common questions we receive is: Where does our work come from? Who typically contacts us for specialist cleaning services, and under what circumstances? Who Needs Specialist Cleaning Services? We receive work from a variety of sources, many of which you might expect. These include:
- Local authorities
- Social services
- Wellbeing organisations
- Councils
- Housing associations
However, a significant portion of our work also comes directly from individuals and family members who need urgent assistance following an unattended death, traumatic event, or extreme property neglect.
A Recent Case: Unattended Death Cleanup
A recent case involved the tragic passing of a gentleman who had remained undiscovered for some time. His family contacted us directly, distressed and unsure how to proceed. Within 24 hours of their call, we attended the property to assess the situation and provide an accurate quote. Due to the time that had elapsed, decomposition had begun, and bodily fluids had affected the surrounding area. Understandably, the family did not wish to enter the property until it had been professionally cleaned. In addition to cleaning the affected area, they requested a deep clean of other parts of the house, which had also become heavily soiled.
The Specialist Cleaning Process
After discussing their needs, we provided a detailed quote for:
- A full biohazard clean of the affected area
- Safe removal of contaminated furniture and waste
- Deep cleaning of additional requested areas
We use specialist chemicals and equipment designed for biohazard cleaning, ensuring the property is thoroughly sanitised and safe for re-entry. Any hazardous waste, such as materials contaminated with bodily fluids, must be disposed of following strict biohazard waste disposal regulations, requiring incineration at a licensed facility. We completed the job within a few days of the initial call, working efficiently and discreetly to restore the property. The family was deeply relieved to have the burden lifted during such an overwhelming and emotional time.
Compassionate and Professional Cleaning Services
Every case is unique, and we always tailor our services to meet the specific needs of those affected. Whether working with local authorities or supporting families in distress, our goal is to provide a professional, compassionate, and discreet service. If you require specialist cleaning services following an unattended death, trauma, or biohazard situation, please do not hesitate to contact us. We are here to help, ensuring the process is handled with care, efficiency, and respect.
